Lost Pines Toyota is a well-established Toyota dealership located in Bastrop, Texas. With a solid 4.3 rating on Google and a reputation for top-notch service, Lost Pines Toyota offers a wide range of services including in-store shopping, in-store pick-up, and delivery. The dealership is conveniently located at 806 State Hwy 71 W and is open until 8 PM, making it accessible to customers throughout the day. Known for their extensive collection of pre-owned and new Toyota vehicles, Lost Pines Toyota also provides exceptional customer service, as evidenced by the positive reviews from satisfied customers. Whether it's purchasing a new vehicle, getting maintenance or repairs, or seeking expert advice, Lost Pines Toyota is a go-to destination for all things Toyota in the Bastrop area.
Amenities and More
- Delivery
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- Cheques
- Repair services
- Car hire
Reviews
After a good experience buying a car here four years ago I came back and bought another car.
The service was good, but I had to do my own research on the car I wanted since the sales guy didn't know much at all.
Workers here are friendly and the place was clean.
I have serviced my car at the dealership for the last few years and have always noticed the customer service one of their sales guys has always had. So when it was time to purchase a vehicle, I specifically requested Quince. He contacted me and was so polite, professional, and provided excellent customer service just as I expected. I did not feel like he was wasting my time nor was he pushy like previous sales people at other dealerships. I appreciated his honesty and transparency. The excellent customer service did not end there, when I got to the finance department Caitlin was just as kind and courteous. I would definitely purchase another vehicle with their team in the future and highly recommend anyone do the same! Thank you Quince & Caitlin for exceptional service!
Be sure when the girls who call to set up service are truthful or just check with a manager. I made an appointment when they reached out and once I arrived this morning for my appointment the pricing turned out to be false. I was either lied to by her or the service advisor was lying because he would not make money on it as it was supposedly free under Toyota care. Too bad as I was interested in looking at an suv while I waited today. I’ll go elsewhere. Also called another Toyota dealership who said they would cover it no charge.
If you expect great customer care at the service dept you will not find it here. I brought my car in to repair a tire. The adviser didn't want to listen to me about the extended tire care that I have. Then he minimized what I was trying to tell him. So this guy had me waiting endlessly. I noticed that Mr. D. W. was more attentive and polite to other customers. Not going there again even though I drive a Toyota still under warranty.
Went to window shop and get a guesstimate on trade in. Got a decent wholesale offer and great insight on my next vehicle stats. Best place in Texas to feel at home with no hidden agenda. Charlie is superior as a sales pro, with confidence not gimmicks, and has provided excellent sales assistance for years.
Wonderful place to work, shop for a vehicle, get maintenance done. The staff from reception, to sales, finance and service are top notch. Lost Pines Toyota hires the best employees and truly cares about the customer. They do everything in …
Super impressed with this dealership. Not a huge fan of sales people but this place was not pushy and worked with me to get my truck at a great price. The service and people here are wonderful! Relaxed environment, friendly and would …
These guys are awesome! Avis left me stranded with an EV vehicle with no chargers anywhere from Austin to Houston. I pulled into lost Pines Toyota, and they immediately got me a solution and got me charging in their service bay. I didn’t buy my car here, but I will certainly be purchasing my next one from these guys.
Lost Pines Toyota is a great dealership in Bastrop. They have sponsored many events and truly give back to our community. I have met quite a few of their employees and they are outstanding citizens. I know several people who have purchased and leased vehicles directly from them and have only heard positive comments.
I called and spoke with a sales agent Adam who was by far the worse person I’ve spoken with trying to buy a vehicle. His attitude and arrogance was down right absurd and annoying. I hope his boss speaks with him and trains him on how to …
Location
806 State Hwy 71 W, Bastrop, TX 78602, United States
Hours
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